The Ellipsys Approach

Your complete DEX team.

We build, run and continually improve your DEX program as an extension of your existing IT team, bringing strategy, engineering, automation and governance together in one ongoing service.
Who we help

For leaders who want DEX to change how work feels.

We work with enterprise IT and digital workplace leaders who have invested in DEX technology, or are about to. Some are just starting; others are years in and want more from what they’ve built.
The relationship

One ongoing service, alongside your team.

It’s a single service that keeps running. Specialist DEX leadership and engineering work with your team throughout, toward a direction we set with you.

The aim is what we call operating capability. The technology shows you what’s happening. Your team still has to fix it and keep it fixed, and that’s the part we build with you. We break it into three capabilities: Adopt, Transform and Evolve.

Team working
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Shared direction

We agree where DEX should take your organization, and we keep that direction current as your priorities change.

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Confidence in execution

Experienced practitioners do the work with your team, so good ideas become real changes in your environment.

cutting-edge
Recognizable progress

Your employees and your leaders can see what’s improved. We review it together and build on it.

The experience

What working with Ellipsys feels like

You can see where the work is going and what it has changed for your people.

Three operating capabilities

Adopt. Transform. Evolve.

The three run side by side, and each makes the others stronger. Wherever you are today, we build on what you have.
Adopt, Transform and Evolve as three overlapping operating capabilitiesThree circles overlap. Adopt and Transform share insight becoming action. Transform and Evolve share action becoming standard practice. Adopt and Evolve share governance guiding growth. All three meet at lasting value.AdoptTransformEvolveInsightbecomes actionGovernanceguides growthAction becomesstandard practiceLastingvalue
  • Adopt: lay the foundationWe work out what your data is telling you and agree what matters most. Then we set up governance so that work gets done.
  • Transform: be proactiveWe deal with the underlying causes of the problems that slow people down, and build confidence in the DEX program. As teams get used to it, they use it more widely and work together more.
  • Evolve: impact at scaleWe help you put insight to work across security, compliance, networking, application management and more, so every part of IT benefits.
What to expect

What each capability involves.

Hover or tap a card to see what’s included and how the value builds.
What Ellipsys brings

Technology, services and value realization.

A DEX investment needs all three to pay back. Here’s what we bring to each.
01

DEX Technology

A DEX platform has to keep proving its worth as your organization grows. We know the technology we support in depth: how it’s built, where its roadmap is going and how to get the most from it.

02

Services around DEX

We plan the work with you and then do it with you. The DEX programs we build mature over time, cope with the complexity of a real enterprise and deliver results you can measure.

03

Value Realization

When the data shows slowing performance, falling employee sentiment, compliance risk or work that could be automated, we act on it early and measure the result.

Why you can be confident

Practitioners who have done this work inside the enterprise.

Ellipsys was founded by veterans of the DEX market, and our team is made up of people who have delivered these programs inside global enterprises. They bring the judgment that comes from having owned the outcome themselves.
  • Lived itOur people ran DEX programs inside global enterprises, where they answered for adoption, tickets and cost as well as the tooling.
  • Delivered itThey turned that insight into automation and change employees could feel, and kept it working at enterprise scale.
  • Still doing itThe same practitioners lead and engineer your program today, so that experience stays on your program.
Pedro Bados
Neal Vaughan
Mitch Trychta
In their words

Founded by veterans of the DEX market, Ellipsys is one of the most experienced and capable Nexthink partners worldwide.

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Founded by veterans of the DEX market, Ellipsys is one of the most experienced and capable Nexthink partners worldwide. They possess a deep understanding of our technology and ecosystem, maintain strong ties with our product teams, and their commitment to customer success is unmatched.

Pedro Bados
Pedro Bados
Co-founder and CEO at Nexthink
In their words

Their ability to deliver complex, high-impact solutions in days, not weeks, made a real difference to our IT outcomes.

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Working with Ellipsys felt less like a vendor relationship and more like gaining a high-performance extension of our internal team. Their ability to deliver complex, high-impact solutions in days, not weeks, made a real difference to our IT outcomes.

Neal Vaughan
Neal Vaughan
Director of Enterprise Solutions at R1 RCM
In their words

Their focus on automation and tailored approach eliminated countless hours of manual work

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Ellipsys helped turn what could have been a painful migration into a seamless experience. Their focus on automation and tailored approach eliminated countless hours of manual work for our technical team, minimized employee downtime, and enabled IT leadership to stay focused on strategic integration priorities.

Mitch Trychta
Mitch Trychta
Project Manager, Sr. Digital Employee Experience (DEX) Researcher at Vizient
Pedro Bados
Neal Vaughan
Mitch Trychta